Common Service Center

Last Updated on: April 01, 2022

Common Services Centers (CSC)

The CSC is a strategic cornerstone of the National e-Governance Plan (NeGP), approved by the Government in May 2006, as part of its commitment in the National Common Minimum Programme to introduce e-governance on a massive scale.

The CSCs would provide high quality and cost-effective video, voice and data content and services, in the areas of e-governance, education, health, telemedicine, entertainment as well as other private services. A highlight of the CSCs is that it will offer web-enabled e-governance services in rural areas, including application forms, certificates, and utility payments such as electricity, telephone and water bills.In addition to the universe of G2C services, the CSC Guidelines envisage a wide variety of content and services that could be offered as listed below:

  • Agriculture Services (Agriculture, Horticulture, Sericulture, Animal Husbandry, Fisheries, Veterinary)
  • Education & Training Services (School, College, Vocational Education, Employment, etc.)
  • Health Services (Telemedicine, Health Check-ups, Medicines)
  • Rural Banking & Insurance Services (Micro-credit, Loans, Insurance)
  • Entertainment Services (Movies, Television)
  • Utility Services (Bill Payments, Online bookings)
  • Commercial Services (DTP, Printing, Internet Browsing, Village level BPO)

Basically Common Service Centers (CSC) are physical facilities for delivering Government of India e-Services to rural and remote locations where availability of computers and Internet was negligible or mostly absent. They are multiple-services-single-point model for providing facilities for multiple transactions at a single geographical location.

The Government launched the CSC 2.0 scheme in 2015 to expand the outreach of CSCs to all Gram Panchayats across the country. Under CSC 2.0 scheme, at least one CSC will be set up in each of the 2.5 lakh GPs across the country by 2019. CSC 2.0 scheme would consolidate service delivery through a universal technology platform, thereby making e-services, particularly G2C services accessible to citizens anywhere in the country. The CSC Grameen eStore App developed under CSC scheme is powered by MiGrocer.

Key Features of CSC scheme

  1. A self-sustaining network of 2.5 lakh CSCs in Gram Panchayats
  2. Large bouquet of e-services through a single delivery platform
  3. Standardization of services and capacity building of stakeholders
  4. Localized Help Desk support
  5. Sustainability of VLEs through maximum commission sharing
  6. Encouraging more women as VLEs


Government to citizen (G2C)

All G2C (Government to Consumer) Communication including Health, Education, Agriculture, Human Resource Development, Employment including Bharat Bill pay, AADHAR, E-District, PMFBY, PAN INSURANCE, ECI, ESHARM Labour Department Services etc.

Different Services running in the District:

  • Tele law (Department of Justice Program)
  • ESHARM CARD (Unorganized Worker)
  • IAP (Investor awareness program)
  • Health Services (Telemedicine, Pharm Easy)
  • Banking Services
  • Digi pay Service
  • Insurance (All LI, GI, Crop and others)
  • National Pension System
  • IRCTC e-ticket
  • Flight ticket
  • National Culture Mapping
  • Pradhan Mantri Sharm Yogi Mandhan Yojaoan,Pradhan Mantri Kissan Mandhan Yojona (PMSYM,PMKMY,NPS Treders)

For More Visit:

Highlight of the works performed

  • Telemedicine Consultant during Locdown-3820
  • Total No of Camp Organized during lockdown-121
  • 7th Economic Census completed successfully on Sept 2020
  • 212808 Esharm card Registration Unorganized worker through CSC , Total 454225 Esharm card Registration in Barpeta District till Registration going on,
  • 123 Esharm Registration Camp Conducted till going on various location
  • 1703 Tele Law Case Registered Registration going on
  • 129 SHG Workers Registered under Digipay Sakhi
  • 112 IAP program conducted (Investor awareness program) till going on
  • 1871 PMSYM (Pradhan Mantri Sharm Yogi Mandhan Yojna) Registration going on
  • 118019 Student Certified under PMGDISHA (Pradhan Mantri Digital Shasktra Abhiyan)
  • National Culture Mapping Survey Started.


Number of Gaon Panchayat (GP)-129

Number of Development Block- 11

Number of Suvdivision-2


Total active CSC (Common Service Center)-1419 (Registration going on)

Total no of functioning CSC -810

Contact Details of District Team:- 

Barpeta Razaul Haque, District Manager (9126476646)

Harshajit Patgiri, District Manager (8486143053)

Hasmat Ali, District Consultant (9101649034)